1. Information We Collect
We may collect the following categories of information when you use the Service:
- Account information such as your email address and authentication credentials.
- Profile and subscription records associated with your account.
- Child profile information that a parent, guardian, or other authorized adult chooses to enter, such as names and optional descriptive details.
- Journal entries, devotional responses, prompts, and other user-generated content you submit through the app.
- Generated images and related content created through the app’s illustration features.
- Operational data such as purchase or entitlement status, diagnostics, and limited technical metadata needed to operate the Service.
- Support, beta-testing, and deletion-request information you submit through the website, including email address, phone number, device details, and request notes.
2. How We Use Information
We use information to provide and maintain the Service, including to create and manage accounts, save devotional and journal content, deliver subscription features, generate illustrations, process support requests, and respond to deletion requests.
We may also use information to secure the Service, prevent abuse, troubleshoot failures, and comply with legal obligations.
3. Service Providers and Processing
We use third-party service providers to help operate the Service, such as hosting, authentication, database, storage, subscription, and AI-processing providers.
When information is processed by these providers on our behalf, it is used to support app functionality such as authentication, cloud storage, subscription handling, and image-generation features requested by the user.
We do not describe this page as granting other users or unrelated businesses access to your journal content. However, your information may be processed by infrastructure and service providers that help us run the app.
4. Retention and Deletion
We retain information for as long as needed to provide the Service, support the account, comply with legal requirements, resolve disputes, and enforce our agreements.
If an adult account holder requests account deletion, we may delete the account and associated app data, including child profiles, journal entries, generated artwork, and related records, subject to any limited retention needed for billing, fraud prevention, security, or legal compliance.
You may request deletion in-app or through our public deletion page at Delete Account and Data.
5. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. Data transmitted through our app services is intended to be encrypted in transit. No system can be guaranteed completely secure.
6. Children’s Information
The Service is designed to be used through a parent- or guardian-managed account. Children may use the Service as part of a family experience under adult supervision.
Only a parent, legal guardian, or other authorized adult should create an account, submit a child's information, purchase or manage a subscription, or request deletion actions on behalf of a child.
Users should submit only information they are authorized to provide and should review this Privacy Policy before entering child-related information.
7. Your Choices and Rights
You may be able to access, update, or delete certain information through the app. You may also request account or data deletion through the public deletion-request page.
If you need help with your account or privacy rights request, contact us using the details below.
8. Contact
True Contracting LLC
Email: truecontractingsoftware@gmail.com
Website: /privacy/